RESORTS & HOTELS

Amenities may help define the resort, but properly managed amenities create the type of vacation that exceeds expectations through differentiation and value creation. NFC understands that today’s traveler is not only looking for destinations with amenities; they are seeking engaging experiences that create memories that last a lifetime. With NFC Lifestyle Directors as the resort “Experience Architects”, these memories are enhanced through NFC’s 5 Diamond Service protocol where expectations are exceeded and travelers are treated to an unparalleled experience that entices them to return time and time again.

The metrics of a successful resort begin with the pre-development stage.
Let NFC work with you to provide:

  • Needs Assessments
  • Design Services
  • Branding and Theme Development
As you move from the pre-development to the development stage, engage NFC experts to help you create a budget and vision that will:

  • Build occupancy, drive rates and revenues, and enhance yield
  • Develop and implement brand programs that increase utilization, participation and capture rates
  • Create points of integration within the resort to promote lifestyle offerings
  • Engage in the sales “preview center” and sales process with a five senses approach
  • Package and promote programs that require extended stays
  • Expand food and beverage menus
  • Increase retail sales and revenue
  • Build brand loyalty and recognition
Once your resort opens for guests, NFC’s lifestyle experts will create a Full Service, 5 Star Management Program that includes:

  • Complete Spa Services
  • Well-Being Programs
  • Signature Fitness Programs
  • Kids Clubs
  • Sports and Recreational Activities
  • Pool, Cabanas and Beach Services

With NFC as your Lifestyle Management partner, your residents will receive the same level of hospitality training and continuity of service from all of our staff. From the guard at the security gate to the front desk concierge, from the personal trainer to the massage therapist, all staff will greet every resident with a warm smile and a sincere ‘Welcome Back’. Every resident, no matter which NFC team member he meets while enjoying his community’s amenities, is treated the same….like a guest in an oasis at the finest resort!